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The hard drive may have been "partitioned" so there are two separate areas on the drive, each with its own drive letter. Is there a drive d or e which isn't for a CD or zip or floppy or usb drive? The second drive may be a backup drive in case you need to reset your computer

Otherwise your hard drive is faulty

Alex

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Q: Got new 320GB computer only show is 286 in C drive what to do?
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