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Hey there! Boot up your xbox while the ethernet cable is connected, Press the Guide button (middle xbox button) on your controller and navigate to the right on the home screen until you get to 'settings', then to 'network settings'. Select wired network or the name of your network, then select 'configure network'. In the additional settings tab, select 'restore factory defaults'. This will reset only the network settings, and should allow you to access the internet from the xbox. If you were on a wireless connection, you will have to re-enter your wireless password. Let me know if this resolves your issue!

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12y ago

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