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If a customer has a complaint you should act with sympathy and politeness. Make sure you apologise and make the customer feel valued, tell him/her that you will tell your boss to make sure the problem is solved or if you can solve the problem then do so. Ask your boss for more advice though
Wiki User
∙ 12y ago
Wiki User
∙ 14y agoyou tell them to shutup
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What are functions of customer services?
The functions of customer service is mainly to solve complaints and problems. Sometimes it is to answer questions on a hotline.
Why is it important to document complaints and negotiate and outcome to the customer happy?
5 reasons why documenting customer complaints is important?
Customer complaints should be seen as to improve service?
Customer complaints should be seen as opportunities to improve service.
How do you handling customer complain?
Customer complaints can be handled by listening to the concerns and responding by apologizing for any disagreements and mishaps. In addition, assure the customer of the steps taken to resolve the complaint.
Customer complaints should be seen as?
opportunities to improve.
Is it effective to Agreeing With All Of The Customer's Complaints?
Effective
Do complaints affect policy?
An indication that updating is needed is frequent employee or customer complaints about a particular policy
What are some common complaints about O2's customer service?
The main common complaint with O2 customer service is the impersonal nature in which it is set up. People don't like getting automated messages that do little to solve the problem, and customer service reps who might as well be automated messages.
What does the electoral colege do?
they r the one who solve your complaints etc
Is the BT customer service good?
Many of the reviews for BT Broadband are very poor. There are complaints about the overall service and about customer service in general. There are a broad range of complaints about this company.
What do you find attractive about customer service?
response to the complaints of the customers.
Are there any major customer complaints about lastminute.com?
Lastminute.com is reputable website. However, there are major customer complaints with every web-based business. They positive reviews far out the negative though. This says that the few negative complaints are not a factual view of the company.
