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Back up your Droid's data onto an external source, such as a computer, if your phone is operational. Hit your Droid's "Menu" key and tap the "Settings" option. Tap "Privacy," "Factory Data Reset," and then tap the "Reset phone" option to restore your Droid to its default factory settings. Allow the Droid to reset itself and then reload all your backed up data, unless you suspect a downloaded application was causing problems with your Droid.

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