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as a customer care executive, one needs to face irate customers. few tips on how to handle them.
1. listen carefully and also respond.
2. allow the client to express their opinions.
3. maintain your personal integrity at all times.
4. be sympathetic and empathetic.
5. ask questions when in doubt.
6. apologize when needed.
7. move to solution mode, wherein you ask questions and help them clarify and provide a solution
Wiki User
∙ 13y ago
Wiki User
∙ 13y agoIf someone is irate on a job interview which that is what this catergorie is under if you are the hirer then pick another day to interiew that person. Be the fair person in your company. If you are the candidate, then chances are you wont allow yourself to get a second chance about something that could be the greatest opportunity in your life. so candidate just grin and bear it.
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How you handle irate customers on the phone?
Do not argue.Be a good listener.Be sympathetic and express regret.Try to rectify the situation.above are the solution to handle irate customer on the phone.Note: If any gest irate it means he wants solution... then try to solve the problem.
What if you can encounter an irate person what will you do?
Leave the area.
How do you handle an irate customer who starts yelling and will not quit?
Personally, I would call security, or the police. You should not be subjected to such abuse.
How do you handle a irate customers on phone?
just act pleasant and if you don't have something they need then keep apologizing and make then think you can relate to them
Is irate a noun?
No, 'irate' is an adjective, a word to describe a noun: an irate driver.Irateness is the noun form.
Is irated past tense?
No, "irated" is not a word in standard English. The past tense of "irate" is "irated." The correct past tense form of "irate" is "was irate" or "became irate."
How do you pronounce irate?
you say it like it sounds. i/rate=irate
What part of speech is the word irate?
Irate is an adjective.
What is the synonym for irate?
Synonyms for irate include angry, mad, furious...
What actors and actresses appeared in Irate Gamer Neo - 2007?
The cast of Irate Gamer Neo - 2007 includes: Chris Bores as The Irate Gamer
What are you when you are very angry take away one letter from pirate?
It is: pirate - p = irate
What is a sentence using the word irate?
Seeing drivers using their cell phones while driving makes me irate. The irate housekeeper threaten to punish the mischievous children for their antics. The boss becomes very irate when my reports are late.
