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Here is their policy as listed on the pch.custhelp.com site as of July 2017:

If you wish to return an item, simply mail it to the address listed below. Please include a copy of the original invoice for your order (attached to the package) or a note with your full name, address and Order Number (if available) so that we may credit your account properly.

For your records, please retain a copy of your shipping receipt. We ask that you allow 3-4 weeks for your return to be received and processed.

Please note, our company policy does not include reimbursement for postal expenses, which may be incurred with the return of merchandise to our returns processing facility.

U.S. Customers

Publishers Clearing House

Returns Processing Center

720 Winners Circle

St. Cloud, MN 56399

Canadian Customers

Publishers Clearing House

Returns Processing Centre

Gateway CR 4567 Dixie Rd.

Mississauga, ON

M0R 4A0

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Wiki User

6y ago
This answer is:
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Anonymous

Lvl 1
3y ago
Sad that l have paid $20 + for send/return of product that was not what product  appeared.  
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Anonymous

Lvl 1
3y ago
This Dale Melin - I,m a VIP in your contest.  Did NOT receive any emails from PCH today (11/24)
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Linda Cagle

Lvl 1
2y ago
Need a phone # to get return #
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patsy hobbs

Lvl 1
4mo ago
the letter that was with the order said to get return label I did a get the run around I shouldn't have to pay the shipping for something that isn't what I ordered
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Stan Swarts

Lvl 2
2y ago

If you didn't open it just put refused on the package or RTS. If you opened it you have to pay to mail it back, you will get credit for the item ,but not the postage. Now the problem is that the postage may be more than the item is worth.

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Ron Andrade

Lvl 1
2y ago
I would like to know if I got credit for the pakage I returned on 11-17-2021
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Karen Cramer

Lvl 1
2y ago
What address do I use to return the item?
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Tina Jones

Lvl 1
2y ago
What does Publishers Surge Block Protector look like?

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Colleen Halligan

Lvl 2
3y ago

Apparently by searching. Returning something is an issue. I will probably just throw it out. Dont want dance thru hoops for something so simple. On the garbage it goes. Thank you

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Thomas Kellas

Lvl 2
3y ago

How do I return a product I did not order?

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Claudia Jones

Lvl 1
1y ago
By law, if you didn't order it, you can keep it.

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Tlc Childress

Lvl 2
3y ago

That's what I WANT TO KNOW!!!

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Thomas Lininger

Lvl 2
1y ago

sent the returned item on 12/06/22

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Anonymous

Lvl 1
3y ago

5 in 1 multi-opener ordered 6/25/20.

It arrived with 5-in-one opener but I was to received a free jar opener.

Instead I received 2 of the 5-in-one openers and no jar opener.

Since this is not what I ordered, how to return it.

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Anonymous

Lvl 1
3y ago

return order #306657831362

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Anonymous

Lvl 1
3y ago

Yes. Can I take it to the Post Office?

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Q: How can you return an item to Publishers Clearing House?
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Related questions

Do you have to pay for the shipping when returning an item to publishers clearing house?

Yes you do have to pay for shipping.


Where do I return a package to Publishers Clearing House?

Publishers Clearing House 720 Winners Circle St. Cloud MN 56399 This is the return address which appears on the outside of the package in the event that it is to be returned by the post office. **Please note that PCH sends out their packages/invoices with Delivery Confirmation so be sure to send your package with delivery confirmation to be sure that it has been received.


Where is the preference sticker for publishers clearing house located?

The preference sticker for Publishers Clearing House is typically located on the back of the mail piece, near the address label. It is usually a small sticker that offers options for managing your mail preferences with the company.


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I need to get in touch with customer service about a returned product. I would like to know when I can expect to receive my refund on this item. Thank you, Una Mae Green


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