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A company can integrate flexible and rigid solutions to a customer problem. For example, if a customer calls the Power Company and request a payment extension and the rule is if the customer was late last month or if the customer requested an extension last month, then the customer cannot have an extension. This is a good policy that all should follow but in some cases, where the supervisor gets involved, when the circumstances warrant another extension. The database (CIS) that the power company uses has all the customers' billing and payment information and the representative can readily extract that information and bring it the his or her supervisor to make a decision. Because the information is readily available, the customer will not be on hold for a very long time.
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What is the purpose for meeting work standards when using equipment?
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Possible solutions to a problem which you could choose from?
possible solutions to a problem which you could choose from
What is a good sentence for the word flexible?
"She was very flexible because she could do the splits."
