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How could the planning process be followed to create a plan for continuous improvement in land's end's online customer service?
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Why is free and unguarded communication in planning important?
ree and unguarded communication is important in planning because it plays a vital role.
What are the potential consequences of not planning?
Failing to plan means you plan to fail. You have to look at everything in order to make sure you can overcome your obstacles and planning helps you do that.
What is the importance in planning in business?
= Why and how do managers plan? = = Why and how do managers plan? = = The roles of planning and controlling in the management process. = = = = Reasons for Planning = = Why and how do managers plan? = = Reasons for Planning = = Criticisms of Formal Planning = = Criticisms of Formal Planning = = Criticisms of Formal Planning = = Criticisms of Formal Planning = = Criticisms Of Formal Planning = = Criticisms Of Formal Planning = = The Bottom Line: Does Planning Improve Organizational Performance? = = The Bottom Line:Does Planning Improve Performance? = = The Bottom Line:Does Planning Improve Performance? = = The Bottom Line:Does Planning Improve Performance? = = The Bottom Line:Does Planning Improve Performance? = = A sample means-ends chain for total quality management. = = Types of Plans = = Planning: Focus and Time = = Strategic Planning = = Tactical Planning = = Specific and Directional Plans = == == = EXHIBIT 3-3 Directional Versus Specific Plans = = Single-Use and Standing Plans = == == = Study Question :What types of plans do you use? = = Study Question : What types of plans do managers use? = ====== = Study Question : What types of plans do managers use? = == == == == == = Study Question: What types of plans do managers use? = == == == = Study Question: What types of plans do managers use? = == == == == == = = = = = = = = = = = = = = = Study Question: What are the useful planning tools and techniques? = = Study Question: What are the useful planning tools and techniques? = = Study Question: What are the useful planning tools and techniques? = = Study Question: What are the useful planning tools and techniques? = = = = = = = = = = = = = = Study Question: What are the useful planning tools and techniques? = = Study Question: What are the useful planning tools and techniques? = = Study Question: What are the useful planning tools and techniques? = == == == = How participation and involvement help build commitments to plans.= = How participation and involvement help build commitments to plans. = = = = = = Management by Objectives = = Cascading of Foundations of Planning = = Planning = = ØWhy and how do managers plan? = = ØWhat types of plans do managers use? = = ØWhat are the useful planning tools and techniques? = = ØHow does management by objective operate? = = Planning Defined:= = It is the managerial activity of: = = •Defining the organization's objectives or goals = = •Establishing an overall strategy for achieving those goals = = •Developing a comprehensive hierarchy of plans to integrate and coordinate activities= = = = = = Why and how do managers plan? = = ØPlanning = = ØThe process of setting objectives and determining how to best accomplish them. = = ØObjectives = = ØIdentify the specific results or desired outcomes that one intends to achieve. = = ØPlan = = ØA statement of action steps to be taken in order to accomplish the objectives. = = Why and how do managers plan? = = ØSteps in the planning process: = = ØDefine your objectives. = = ØDetermine where you stand vis-à-vis objectives. = = ØDevelop premises regarding future conditions. = = ØAnalyze and choose among action alternatives. = = ØImplement the plan and evaluate results. = = The roles of planning and controlling in the management process. = = = = Reasons for Planning = = Reasons for Planning = = Why and how do managers plan? = = ØBenefits of planning: = = ØImproves focus and flexibility. = = ØImproves action orientation. = = ØImproves coordination. = = ØImproves time management. = = ØImproves control. = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Reasons for Planning = = = = Criticisms of Formal Planning = = •Planning may create rigidity. = = •Plans can't be developed for a dynamic environment. = = •Formal plans can't replace intuition and creativity. = = •Planning focuses managers' attention on today's competition, not on tomorrow's survival. = = •Formal planning reinforces success, which may lead to failure. = = Criticisms of Formal Planning = = Planning may create rigidity. = = = = •Assuming that conditions will remain relatively stable, formal plans lock organizational units into specific goals and time frames. = = Criticisms Of Formal Planning = = Plans can't be developed for a dynamic environment. = = = = •Managing chaos and turning disasters into opportunities requires flexibility, not rigid, formal plans. = = Criticisms Of Formal Planning = = Formal plans can't replace intuition and creativity. = = = = •Developing strategy depends as much on intuition and creativity as it does on formal analysis. Because most successful strategies are visions, not plans, merely following a systematic framework will not yield incisive thinking. = = Criticisms Of Formal Planning = = Planning focuses a manager's attention on today's competition, not on tomorrow's survival. = = = = • Formal planning stresses capitalizing on existing opportunities, not reinventing or creating an industry. = = Criticisms Of Formal Planning = = Formal planning reinforces success, which may lead to failure. = = = = •Success can breed failure. Since change is motivated by problems, success may not motivate managers to challenge the status quo. = = = = = = = = The Bottom Line: Does Planning Improve Organizational Performance? = = •Formal planning means higher profits, higher return on assets, and other positive financial results. = = •Planning process quality and implementation contribute more to high performance than does the extent of planning. = = •When external environment restrictions allowed managers few viable alternatives, planning did not lead to higher performance. = = The Bottom Line:Does Planning Improve Performance? = = •The evidence is mostly positive and suggests several conclusions. = = The Bottom Line:Does Planning Improve Performance? = = •Financial results = = Formal planning in an organization is frequently associated with positive financial results. = = The Bottom Line:Does Planning Improve Performance? = = •Environmental concerns = = In those organizations in which formal planning did not lead to higher performance, the environment was typically the culprit. = = The Bottom Line:Does Planning Improve Performance? = = •Quality and implementation = = The quality of the planning process and the implementation of the plans affect performance more than does the extent of the plans. = = A sample means-ends chain for total quality management. = = = = = = = = = = = = = = = = Types of Plans = = = = Planning: Focus and Time = = •Strategic Plans = = ØAre organization-wide, establish overall objectives, and position an organization in terms of its environment. = = •Tactical Plans = = ØSpecify the details of how an organization's overall objectives are to be achieved. = = •Short-term Plans = = ØCover less than one year. = = •Long-term Plans = = ØExtend beyond five years. = = Strategic Planning = = •Strategic Plans = = ØApply broadly to the entire organization. = = ØEstablish the organization's overall objectives. = = ØSeek to position the organization in terms of its environment. = = ØProvide direction to drive an organization's efforts to achieve its goals. = = ØServe as the basis for the tactical plans. = = ØCover extended periods of time. = = ØAre less specific in their details. = = Tactical Planning = = •Tactical Plans (Operational Plans) = = ØApply to specific parts of the organization. = = ØAre derived from strategic objectives. = = ØSpecify the details of how the overall objectives are to be achieved. = = ØCover shorter periods of time. = = ØMust be updated continuously to meet current challenges. = = Specific and Directional Plans = = •Specific Plans = = ØClearly defined objectives and leave no room for misinterpretation. = = v"What, when, where, how much, and by whom" (process-focus) = = •Directional Plans = = ØAre flexible plans that set out general guidelines. = = v"Go from here to there" (outcome-focus) = = EXHIBIT 3-3 Directional Versus Specific Plans = = Single-Use and Standing Plans = = •Single-Use Plan = = ØIs used to meet the needs of a particular or unique situation. = = vSingle-day sales advertisement = = •Standing Plan = = ØIs ongoing and provides guidance for repeatedly performed actions in an organization. = = vCustomer satisfaction policy = = Study Question :What types of plans do you use? = = Study Question : What types of plans do managers use? = = ØShort-range and long-range plans = = ØShort-range plans = 1 year or less = = ØIntermediate-range plans = 1 to 2 years = = ØLong-range plans = 3 or more years = = ØPeople vary in their capability to deal effectively with different time horizons. = = ØHigher management levels focus on longer time horizons. = = = = = = Study Question : What types of plans do managers use? = = ØStrategic and operational plans = = ØStrategic plans - set broad, comprehensive, and longer-term action directions for the entire organization. = = ØOperational plans - define what needs to be done in specific areas to implement strategic plans. = = vProduction plans = = vFinancial plans = = vFacilities plans = = vMarketing plans = = vHuman resource plans Cont.. = = Study Question : What types of plans do managers use? = = ØPolicies and procedures = = ØStanding plans = = vPolicies and procedures that are designed for repeated use. = = ØPolicy = = vBroad guidelines for making decisions and taking action in specific circumstances. = = ØRules or procedures = = vPlans that describe exactly what actions are to be taken in specific situations. = = Study Question : What types of plans do managers use? = = ØBudgets and project schedules = = ØSingle-use plans = = vOnly used once to meet the needs and objectives of a well-defined situation in a timely manner. = = ØBudgets = = vSingle-use plans that commit resources to activities, projects, or programs. = = vFixed, flexible, and zero-based budgets. = = ØProjects = = vOne-time activities that have clear beginning and end points. = = vProject management and project schedules. = = Study Question : What are the useful planning tools and techniques? = = Study Question : What are the useful planning tools and techniques? = = ØForecasting = = ØMaking assumptions about what will happen in the future. = = ØQualitative forecasting uses expert opinions. = = ØQuantitative forecasting uses mathematical and statistical analysis. = = ØAll forecasts rely on human judgment. = = ØPlanning involves deciding on how to deal with the implications of a forecast. = = Study Question : What are the useful planning tools and techniques? = = ØContingency planning = = ØIdentifying alternative courses of action that can be implemented to meet the needs of changing circumstances. = = ØContingency plans anticipate changing conditions. = = ØContingency plans contain trigger points. = = Study Question : What are the useful planning tools and techniques? = = ØScenario planning = = ØA long-term version of contingency planning. = = ØIdentifying alternative future scenarios. = = ØPlans made for each future scenario. = = ØIncreases organization's flexibility and preparation for future shocks. = = Study Question : What are the useful planning tools and techniques? = = ØBenchmarking = = ØUse of external comparisons to better evaluate current performance and identify possible actions for the future. = = ØAdopting best practices of other organizations that achieve superior performance. = = Study Question : What are the useful planning tools and techniques? = = ØUse of staff planners = = ØCoordinating the planning function for the total organization or one of its major components. = = ØPossible communication gaps between staff planners and line management. = = Study Question : What are the useful planning tools and techniques? = = ØParticipation and involvement = = ØParticipatory planning requires that the planning process include people who will be affected by the plans and/or will help implement them. = = ØBenefits of participation and involvement: = = vPromotes creativity in planning. = = vIncreases available information. = = vFosters understanding, acceptance, and commitment to the final plan. = = How participation and involvement help build commitments to plans.= = How participation and involvement help build commitments to plans. = = Management by Objectives = = •Management by Objectives (MBO) = = ØA system in which specific performance objectives are jointly determined by subordinates and their supervisors, progress toward objectives is periodically reviewed, and rewards are allocated on the basis of that progress. = = ØLinks individual and unit performance objectives at all levels with overall organizational objectives. = = ØFocuses operational efforts on organizationally important results. = = ØMotivates rather than controls. = = Cascading of Objectives = = Management by Objectives (cont'd) = = bjectives =
Why is it important to communicate with and address the issues pertaining to facility planning raised by stakeholders?
Why is it important to communicate with and address the issues pertaining to facility planning raised by stakeholders?Read more: Why_is_it_important_to_communicate_with_and_address_the_issues_pertaining_to_facility_planning_raised_by_stakeholders
Do all business corporations engage in business planning Distinguish between 'formal business planning' and 'informal planning' What are the differences between a formal and an informal business plan?
No, not all the corporations engage in business planning. However, a business plan is an effective tool used by businesses to organize their goals and objectives into a coherent format. A business plan should be written by (1) new business owners, (2) new business owners seeking outside financing for start-up, (3) existing business owners seeking outside financing for expansion, and (4) business owners who want to increase the success of their businesses. But the fact is that many small, flourishing companies are operating with no written business plan. A review of the research on planning indicated that formal planning might be unnecessary for small, fast-growing companies. What are differences between a Formal and Informal Business Planning? Formal business planning: Formal business planning is the process of developing a presentable plan with certain pieces that can be quantified, compared, and evaluated against other companies in similar fields. Formal business planning is the function of an entrepreneur that is looking for sources of finance or of a public corporation that is beholden to it's investors to keep them informed. In essence, formal business planning is a way for others to judge management effectiveness, or the merit of a possible investment. A formal business plan can be between 60 to 100 pages in length depicting a convincing picture of success to angel investors or private equity firms. A formal business plan reveals to the investor that the entrepreneur has thoroughly and methodically through this process; thereby inspiring confidence in the entrepreneur's ability to reap profits. When involved in formal planning. CEOs spend significantly more time on the same four business functions as informal planning (though the order is slightly different). The research also indicates that both informal and formal planning are vital and necessary for small business success. Knowing when and what to do in both areas of planning is essential. Informal Business Planning: An informal business plan can be done on the back of an envelope and is an approach typically used when the entrepreneur is not seeking funding from outside investors. It is not as detailed as the formal business planning as it takes into account the financial aspect and relies on the entrepreneur's intuition for the other categories of a business plan. Informal business planning would apply more to smaller companies that finance themselves or use financing from close friends and family. Informal business planning could be smaller in scope. It may lack the all encompassing nature of a formal business plan and rather tend to look at specific functions instead of the entire enterprise. Informal plans are more fluid and not so much a forecast of intentions as goals to work toward or ideas for the future. The research indicates that CEOs spend more time on informal planning than formal planning. When involved in informal planning, CEOs spend significantly more time on management, marketing, operations and finance than the other business functions.
Planning suppliesLogistics EducationTraining and Continuous Quality Improvement are the four components of what incident management action?
Preparedness
What is the key to effective joint fire support synchronization?
Thorough and continuous planning followed by aggressive coordination efforts and vigorous execution.
Why is there continuous scrutiny of administration by the standing legislative committees?
There is continuous scrutiny of administration by the standing legislative committees because everything must be done "by the book". There are formal procedures that must be followed at all times in both the House and Senate when discussing bills and planning legislation.
What proposal offers solutions to a problem or improvement to a solution?
PLANNING
Technical aspects of program planning and evaluation?
Program planning involves setting clear goals, defining activities, and determining the resources needed for implementation. Evaluation involves assessing the extent to which the program has achieved its goals by collecting and analyzing data. Both processes require clear communication, stakeholder involvement, and a focus on continuous improvement.
What planning does joint operations planning steps are compressed and blended together and the commanders direction of the staff is continuous?
adaptive
What has the author Thomas T Hirata written?
Thomas T. Hirata has written: 'Customer satisfaction planning' -- subject(s): Manufacturing industries, Quality control, Customer services, Production planning, Production control, Customer relations
What is customer support?
Customer Support interacts with a customer for their immediate benefit, Work that involves the planning and delivery of customer support services, including installation, configuration, troubleshooting
Planning and organizing informal meeting for process improvement?
identify and discuss procedures for planning and organizing an informal meeting for a specific sanitation and meeting situation
What are the Factors to be followed in planning a farm site?
Hindi totoo ito!
What is the difference between project management and organisational management?
Project Management entails planning, organising and controlling the tasks within the project using tools and techniques to achieve results once off whereas Organisational Management is the ongoing or continuous management and improvement of the organisation or the individuals within the organisation.
What are the 10 most important components of Quality Control Organization?
Quality policy and objectives. Quality manual and procedures. Quality planning and control. Quality assurance. Process control. Product inspection and testing. Corrective and preventive actions. Employee training and competence. Management review. Continuous improvement.
