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I have the same problem. I click on "Yes" to restart then I see two error messages that pops up, "sprtcmd.exe" & "hptskmgr.exe", then it shuts down and restarts. The "Restarting your computer is required" pops up again. I then downloaded "Glary Utilities" & I already have "CCleaner" installed in my computer which both are suppose to fix .exe errors. It did not fix the problem.

And I search other good registry cleaner on the internet. It can help me fix the problem easily. That's Registry Easy!

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14y ago

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