How do businesses manage human and physical and technological resources to improve their performance?

Answer 1

This activity is carried out through a process of cross-function or cross-departmental working. Staff from different sections of a business come together to identify and address issues related to the company's logistics, employee relations, stakeholder engagement and organisational development.

Staff are recruited to meet demands of the organisation and often a team leader is selected to co-ordinate objectives, e.g. to set and meet achievable goals. Team performance is monitored in bite sizes to keep abreast of developments. Team members will liaise with other departments to avoid the silo effect form of productivity, i.e. to keep in the loop of events in the business environment.

Some organisations make a series of strategic senior hires to effect particular objectives, e.g. a company may employ a senior manager to handle IT strategy formulation and implementation. This action is intended to encourage competition and increase productivity.

All the data created or generated will be stored up as intellectual property and perhaps legal steps will be taken to protect material, e.g. designs and text. The information will have come from a range of individuals who have come together as a group to provide accumulated experience and skills. For instance members of a Boad may have worked within the organisation over a series of years in different roles.

Other areas of physical resource include maintenance of a company's building and facilities, e.g. an organisation may need to employ a policy and/or compliance officer to write and maintain a register of clear concise and easy to use documents as required by service operations of the business and government standards.