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You can do two things, either one, you can contact technical support that specializes in 3DS to get them to fix it, or two, return the 3DS XL for a new one.
Wiki User
∙ 7y ago
Wiki User
∙ 7y agoif switching on and off doesn't work, try tapping the top left corner of the screen with the stylus. That works on my DS XL.
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