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First, look at the written bill. Check your records to see if you received a product or service on the date stated. Finally, if you did pay it, find the receipt and/or get a copy of the check you paid it with. Then call the original creditor and find out the status of the billing. If it has been a long time and a collection agency is trying to get you to pay, then delay until you get a copy of your credit report. Look at the item and if it says "charged off" you do not have to do anything else.

You can also get good advice from a nonprofit credit counseling company.

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Q: How do you appeal a bill you shouldn't have to pay?
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