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What is a delighted customer?
A delighted customer is a satisfied customer after doing business with your company. In turn they would be more likely to do business with you again and will hopefully tell others about their experience / recommend your business.
What is an internal customer and what is its character and examples?
Internal customer is a term used for employees of a company to emphasize the need to motivate the employees to accept and adopt ways of behaving which are in the overall interest of company as well as the employees. It is suggested that a company can perform better by marketing or selling to its employees the company's culture and doing ways of business, just as it markets its products to customer, sometimes called external customers to differentiate them from internal customers. The concept of internal customer is useful in any type of business. However, is much more useful and more widely practiced in companies engaged in service business.
What is the best way to build customer loyalty in small business?
The best way to build customer loyality in small business is to let them know what the company is doing for them. This can be in the form of a newsletter mailed to existing customers, or it can be more informal, such as a phone call.
What impact can negative customer impressions have on a business?
if customers have a negative impression of a business, they'll more likely to use a different company to purchase goods and services from. no customers means no money for businesses
Why is speed and accuracy important for customer service?
The more customers that are served will mean a higher profit for the company as well as bigger business. The more customers served will mean more customers in the future.
What is a delighted customer?
A delighted customer is a satisfied customer after doing business with your company. In turn they would be more likely to do business with you again and will hopefully tell others about their experience / recommend your business.
Why is customer service important in a company?
The customer is keeping your business going and if you keep them happy they will want to by more of your product or services
What is an internal customer and what is its character and examples?
Internal customer is a term used for employees of a company to emphasize the need to motivate the employees to accept and adopt ways of behaving which are in the overall interest of company as well as the employees. It is suggested that a company can perform better by marketing or selling to its employees the company's culture and doing ways of business, just as it markets its products to customer, sometimes called external customers to differentiate them from internal customers. The concept of internal customer is useful in any type of business. However, is much more useful and more widely practiced in companies engaged in service business.
What is the best way to build customer loyalty in small business?
The best way to build customer loyality in small business is to let them know what the company is doing for them. This can be in the form of a newsletter mailed to existing customers, or it can be more informal, such as a phone call.
What are advantage and disadvantage of cooperative?
An advantage of a co-operative business is they are usually more stable, caring and responsible employers. They can give greater job satisfaction and variety, and encourage a strong work commitment. They are more responsible to the customer and the community within the business
What impact can negative customer impressions have on a business?
if customers have a negative impression of a business, they'll more likely to use a different company to purchase goods and services from. no customers means no money for businesses
Why is speed and accuracy important for customer service?
The more customers that are served will mean a higher profit for the company as well as bigger business. The more customers served will mean more customers in the future.
What does bpo do?
A BPO company can take responsibility of a part of your business activity and work for you. In other words, any business can outsource a part of its activities to a BPO company. A business can thus concentrate on the core business while the BPO Company works on your behalf. The services that can be outsourced are customer service, telemarketing, lead generation, HR services, accounts & finance, and much more.
What is business factoring?
Business Factoring is a transaction a business or company makes to sells its accounts either receivable, or even using invoices, to a 3rd party financial commercial business/company, this is what is also known as a factor. This has been done so that the business and/or company can receive cash more rapidly than it usually would be to wait up to 30 to 60 days for a customer to make their payment
What is the purpose of your product?
to get more customer and to developments of company
Where can you learn more about business thank you cards?
You can order corporate and business thank you cards from most any printing company. You can have them printed with your company's logo or letterhead and any message you wish on them. Thank you cards are essential for any customer service related business. They should be sent promptly to help maintain good business relationships.
Can an answering service help my small business grow?
Using an answearing service for your business can help reduce the hold time of customers and can insure that your customers are able to speak to someone when they have a complaint. This can help your company expand by helping with customer retention and by gaining new customers with word of mouth. Each customer has family and friends, the more they like your business the more the are willing to tell them about it.
