How do you clean 25 files on c windows system32 infected by trojan adclicker af if mcafee will not delete clean or quarantine them?

Answer 1

System 32 is just the dump for the redundant files the ad clicker virus creates everytime computer restarts/starts up. The more times mcaffee cleans and deletes these files the more the virus recreates itself. These files are not viruses though they have the same antigen as the adclicker. the virus itself hides in the startup directory. Goto run menu type in "regedit". A registry menu will open up. Then goto HKCU\Software\MicrosoftWindows NT\CurrentVersion\Windows Once this folder path is visible click the value name on the right of the screen. Then right click on said value name and simply delete. Be careful though not to delete the wrong value name. This should work if it doesnt goto http://vil.nai.com/vil/systemhelpdocs/RegDel.htm

Answer 2

Hello,

Best way is to use either Malwarebytes or Super anti-spyware. McAfee is an excellent program but it is better to use a few different programs to keep the system clean. Another reason why those files cannot be dealt is they are in use and cannot be deleted until the program using them has been closed. Best to delete these is safe mode, just be very careful they are not system specific files needed to have the OS function.

Kineo