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How do you close down hp laptop when screen is black and frozen?
Wiki User
∙ 13y ago
If your laptopscreen does not show anything - not even a manufacturers/microsoft logo during start-up, it is likely your screen is broken.
If your laptopscreen shows a very faint picture, it is likely the backlight of your laptop screen is broken / disconnected.
If however, everything is normal, up to when you would normally see your login screen, but then your screen goes black, it is likely to be a setting on your computer, which you yourself can fix. Please refer to the related link "black screen".
You can not exactly but you can transfer the info from that computer to a new one if you bring it to where you bought it. Ken Eddy
Wiki User
∙ 13y ago
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