How do you contact Joe Clayton of Dish Network?

Answer 1

Attention Mr. Joseph Clayton President/CEO DISH Network L.L.C.,

My name is Cody Whitwood,

I live in Plano, Tx and manage a large group of DirecTV installers in the Dallas/Fort Worth & Waco markets. So naturally, as you may assume I am currently a DirecTV customer. My wife and I are happy to celebrate a new addition to our family by relocating to a larger apartment that unfortunately provides no line of sight for our DirecTV services. The only other services available to us in the area are VerizonFIos and DISH Network. When we moved to the apartment we originally signed up for FIosTV and was expressively unsatisfied with it. This leaves us with the option of DISH Network. When I contacted your company today everyone continued to tell me that I was required to contact a direct dealer that manages my complex. I contacted them and was informed that they would only provide the basic receiver and dvr services. They do not offer the Hopper/Joey services and do not plan to. I called back in several times to tried and escalate the issue. I even made contact with you executive relations department. No one in your organization is willing to sell me the more expensive services I am asking for. I am told there is nothing they can do and they continue to refer me back to the same dealer. I have a friend that is a dealer that has offered to come by and set me up but made it clear he could get in a lot of trouble for doing so. Why is it so hard for me to give you my hard earned money. I receive flyers and phone calls all week advertising the newest and greatest offerings from your company but will never be able to actually try them without breaking some internal DishNet "Law".

I would like to the end result of this email to be a small nudge in corporate policy or even a standardized change across the board. I would like to be able to call your company and receive your services just like anyone else that does not live in this apartment complex. As part of the required information I have added my phone number and email address. I would like to hear directly from your office about this situation and will continue this email campaign until I do so. Please let me know if this letter is received and any resolution you can provide.

Until then, Thank you - TV'less in Plano. (Cody Whitwood)