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Right now the best way is to go on the Shockwave site,click contact at the bottom of the page. Fill out their contact form and select something like billing issure/questions. Enter your order # that was given to you from any trial or account setup. You may have received that in your confirmation email from them. Then explain in comments what you want done and leave your full name and contact and wait for their response.
They don't publish a visibile telephone number at their site which is kind of illegal cause it makes their services appear misleading when you don't have a visible form of support.
Also they may be located in Scottsdale,AZ so you can also try Directory Assistance.
Wiki User
∙ 13y ago
Wiki User
∙ 12y agowell, i don't think you can do it cause i made a account and before i deleted it i went to see if i could just make another one but it said aww, shucks we cant process your account and i think that's dumb but is it full or not and its true HOW DO YOU DELETE SHOCKWAVE AND MAKE A NEW ACCOUNT? well we will never know and if you rate me i will get back at you guys so ya guys RATE me on!
Wiki User
∙ 13y agoyou have to go to settings and youle find youre answer where it says account settings and press delete account and youdeleted it
Anonymous
I signed up by mistake. I want to cancel. Do not charge my account
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