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Set it to Cool. Then measure the voltage at the low voltage terminal strip on the furnace/air handler, R to C should read 24 volts, R to ground should read something, R to Y should read zero and both indoor and outdoor units should be running. If they are not, turn the power OFF and place a jumper wire between R and Y on the terminal strip, then restore the power. If everything starts, either the thermostat is bad or there is a broken wire between the air handler and the stat. To prove the wire is good do this same test at the stat, if everything starts after jumping R to Y the wire is good and the stat is the problem. Prior to all of this, make sure the outdoor unit circuit breaker is on , the fuses outside are good and power to the condensing unit is present.

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Q: How do you determine if my thermostat is bad on my ac unit?
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