A dispute of repairs resulting from an accident should be directed to the Shop that made the repairs. The insurer is responsible for paying for the agreed amount for the repairs. However it is the Vehicle owners responsibility to choose a reputable repair shop of choice and the Shops responsibility to provide a quality of work acceptable to the vehicle owner. The insurance company who paid the repair bill is not further liable for poor quality of workmanship ptovided by the repair shop nor for a poor choice of repair facility on the part of the vehicles owner.
after an insurance company is involed after a road traffic accident can i refuse thier offer and do the repairs myself
Report the accident to your insurance company. If this was a single car accident - meaning yours- your insurance will have to pay for the repairs minus your deductible. If another party caused the accident you need to turn their insurance information over to your company and they will take it from there.
If a leased vehicle is in an accident, the lessor has to notify the lease company, along with their insurance company. Sometime the lease company will have you go through your insurance for repairs, other times they send you to their repair shop (if they have one).
In my experience, in a number of countries, Auto Insurance companies will not pay for repairs unless the repair is result of an accident. Then only what the car is worth.
No, although if you don't report it the insurance company typically won't pay for repairs.
I think this depends on the insurance company. When I was in an accident (I was at fault), the insurance company required my collision deductable up front before they started repairs on my car.
You can call your insurance company and tell them what happened over the phone and they should give you all the information you need about your accident and or any other questions or statements you need to know about what you need to do.
You call your insurance company and file a collision claim. You pay your collision deductible and they will set up repairs for your vehicle.
Then you are going to be out of pocket. For the repairs and possibly a fine.
After an accident, all parties involved with the accident should exchange insurance information. Typically, the insurance companies will talk to each other about repairs and cost.
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Just because they left, doesn't automatically make them at fault. The insurance company claims department will make the determination base on the facts of the accident itself, not about what happened afterward.