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How do you explain about the guidelines used for designing procedures?
Wiki User
∙ 15y ago
When designing procedures, it's essential to follow certain guidelines to ensure they are effective, efficient, and easy to understand for the intended audience. Here are some key guidelines to consider:
Clear and Concise Language: Use clear, simple, and jargon-free language that is easily understandable. Avoid ambiguity and make sure the instructions are straightforward and concise.
Logical Flow: Organize the procedure in a logical sequence, following a step-by-step approach. Ensure that each step leads logically to the next and that the overall flow makes sense.
Consistent Formatting: Use consistent formatting throughout the procedure to enhance readability. This includes headings, numbering or bullet points for steps, font styles, and spacing. Consistency helps users navigate and understand the procedure more easily.
Visual Aids: Incorporate visual aids like diagrams, flowcharts, or illustrations to support the text instructions. Visuals can provide clarity, help users visualize the process, and improve comprehension.
Action-Oriented Language: Use action-oriented language to clearly indicate what needs to be done. Begin each step with an action verb, such as "click," "enter," "select," etc., to clearly communicate the required action.
Include Warnings and Troubleshooting: Anticipate potential issues or pitfalls users may encounter and provide warnings or troubleshooting guidance. Highlight common mistakes and suggest solutions to help users overcome challenges.
Test and Iterate: Test the procedure with users or subject matter experts to ensure it is easy to follow and understand. Gather feedback and iterate based on their input to improve the clarity and effectiveness of the procedure.
Consider the Target Audience: Design the procedure with the intended audience in mind. Take into account their level of expertise, technical knowledge, and familiarity with the subject matter. Adapt the language and level of detail accordingly.
Review and Update: Regularly review and update the procedure as needed. Processes and technologies evolve, so it's important to keep the procedures up to date to reflect any changes.
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∙ 15y agoExplain about the guidelines used for designing procedures?
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There are a number of guidelines and procedures in place to enable me to do my job not only to the best of my ability but in a professional manner. Whilst on the reception area, there are procedures that need to be followed relating to various aspects of the job including correct procedures to greet visitors, answer the telephone, dealing with incoming and outgoing mail, booking meeting rooms aswell as other procedures. All of the reception procedures are kept in a file at the reception area where any member of reception staff can revise them as and when necessary. In my work place, these general procedures are known as GOPS. They cover a wide range of skills used within any administration part of the organisation. They are available on the system for any staff member to review.
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