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How do you find out from the 'blue screen of death' how to resolve the issue of permanent Windows crashing after Service Pack 2?
Wiki User
∙ 8y ago
One thing you MUST do when you have a BSOD, GET THE ERROR MESSAGE Write down the error message and then find a system to use and go to Microsoft's knowledge base and put that exact error in the search string line and it should give you some kind of indication what is happening. You may have to play around with the error string but just put it in on the website and see what solutions come back.
Sometimes after you reboot a message will pop up saying "The system has recovered from a serious error" and a option will let you send data to microsoft". Press "send data" and in a couple minutes a web browser window will pop up telling you the problem.
Wiki User
∙ 8y ago
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