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You have to use the special cleaning kit that you can buy online along with the ugh boots. I think it's an extra $20 or $30 and it comes seperately. http://www.uggaustralia.com/ProductsList.aspx?gID=w&categoryID=173&page=1 check that link.

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Eloise Kuphal

Lvl 10
3y ago

What else can I help you with?