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First, you can try to get it off with soap and water if that doesn't work contact the closest American Girl store.

Or you can call or go to the closest American Girl doll store and they will help you fix it/ get it off.

The best way to do it, is to have the American girl doll store take it off!

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13y ago
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12y ago

You can get pen out of American girl dolls by either going to the store or checking the website (americangirl.com). You can locate a store in NY, California, Cicago it is $24 for a care check up.

my American girl Julie's head is coming off, so for some reason they're sending me a new doll.

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Q: How do you get pen out of an American girl doll face?
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