Go bac to your hot air balloo but dont get inside! Somewhere in the first frame, you will find a key, it's different every time. then go back to the stairs and you will find a hole, it is also different every time. Then put the key in the whole and it loos like an invisible wall opens up! Then you can go upstairs.
He is in the Headquarters Building just right of your initial landing point on Spy Island. Go upstairs and he will give you your secret decoder card.
To have the Spyglass Eyewear doctor to take you to the secret room upstairs, just pick the opposite symbol on every part of the eye test (backward E instead of E, M instead of W, etc.). He will go upstairs, and you can go outside to enter the secret room.
At Spyglass Eyewear, you can get help from the doctor once he knows you are a friendly spy. Ask him for an eye test and then whatever symbol he points to, you should select the opposite symbol (M instead of W, E instead of backward E). He will leave and go upstairs. Go outside and climb the ladder to enter the outside door to his secret lab. He will give you the Chameleon Suit to rescue the first spy, at the docks.
You go to the Everyday-Phoning-Facility where you take a test to become a secret agent... Then and only then can you go inside. It you are already a secret agent, just click on the handheld in the bottom left corner. Go to teleport and voila...
Head Quarters: Become a secret agent. Click on the gold M in the top right corner. You will get a quiz. If you get all of them right, you will become a secret agent. Ninja Hideout: Play Card-Jitsu in the Dojo. Try to earn belts up to the black belt which is the highest belt. Then, challenge the Sensei. If you beat him, he will make you Ninja and you can go to a secret place. EPF Room: First, you need to be a secret agent. Look at how to go in the Head Quarters to know how to be a secret agent. Then, enter the secret agent room. You click on your spy phone and click on Visit HQ or go in one of the change rooms in the Sport Shop. Make sure you have Penguin Elite Force on your Nintendo. If you do, go in the closet in the right. G's Secret Lab: You need the Lab Coat and the Lab Wig to go in. It's members only. You buy it in the Gift Shop. The catalog changes every month so there might be a lab coat and a lab wig. If you have it, go in the Coffee Shop and go upstairs. Now go in the bookshelf.
you have to be a spy
Go outside the building then climb the stairs and go into the door and the doctor will give you the suite.
First, you have to go to the Secret Lab. It's really random.
go to the eye doctor and do an eye exam. each letter he points to, click the opposite direction. then meet him in the lab on the upstairs of the eyeglass store.
The (good guys) Spy Headquarters is right where you land on Spy Island : the tall shiny building. Enter and go upstairs to get your mission from Director D.
you go to mordreds secret lab
go to the light house upstairs and cut the balloon with scissors with your spy phone