Politely and in a welcoming manner.
you can say you have an id
kjg
you dont get a good tip!
be polite, be calm. get the manager, they deal with it better.
You Make Him Wash Dishes
first i will ask to the client about the destroyed luggage ,then i will do my best to fix it, because is not my purpose or is not my intention to broke his luggage handle..
"You Can't Handle This Episode".
us
Explain what caused the delay and apologise.
To handle guest complains in hotels, one should observe that to which department the complains are reffering. In hotels the nature of complains vary every time. That is why Guest Relation Department analyse the complains and then send it to the HOD of the concerned department. The HOD tries to settle the issue anyway he deems fit. But the Guest Relation Officer does the follow up regularly and makes the issue settled.
First i will apologize to the guest and offer them for another food i will give them extra mile by giving them for mix fruit or a discount for there food.