First you have to remove the dash panel, its all one piece and has about 4 screws holding it in along with various clips. The first screw is in the drives side fuse panel, then you should find 2 under the dash by your feet. remove the plastic cover first to find them.. the last one is in the passanger side fuse panel. once you have the screws reomved you simply need to pull the dash off starting at one side or the other. it helps here to tilt the steering wheel down as far as it will go. pull gently and you will hear the clips let go and the dash will come off, work one side to the other for smooth removal. Once you have the dash off you can see the cluster, there are 4 screws that hold the cluster in also. 2 at the top and 2 at the bottom. remove those screws and the cluster will be floating in place. when removing the cluster be careful not to pull too hard because you will have to disconnect the wiring harnesses before you can pull it out all the way. there are 3 harnesses if you have traction control, 2 if you dont. simply unclip the 4 way harness, the power harness, and if you have it - the traction control harness and the gauge cluster should be sitting in your lap!
The stepper motor is located in the instrument cluster. The stepper motor is what turns the needles in all the gauges.
It should be located on the dash just up and left of the sterio near the instrument cluster
On the instrument cluster.
The instrument cluster is also the body computer.
adllawn@comcast.com
No it will not, the mileage information is stored in the cluster so you have to have it repaired. Do not lose the original or else you will pay much more. Repair costs range at about $150
You have to replace the instrument cluster in most cases.
We have full instruction on cluster removal and how to replace the stepper motors for the gauges. Use the search button "how to replace your stepper motors" www.trailvoy.com
Send the instrument cluster to Mr Whizard. You can finf him on Google. I had him fix mine 2 years ago and it works like new.
As per www.totalrecallinfo.com there is only a recall on tires for this model.
the speedometer in my 2004 Montana kept sticking. showing I was going 50mph when I was sitting still. the instrument cluster turned out to be at fault and had to replace the entire cluster as it is one unit.
I will be able to answer that questions in 2 weeks. I have a 2001 in Florida that needs repair and I have a 2004 in Ohio. I recently replaced and repaired instrument cluster in the 2004, so when I get to Florida, I wll try to trade the parts out.