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When you start your computer, go in the safe mode by pressing

F2 and selecting safe mode.

Go into the control panel and click on "User Accounts" and create a new account.

Then restart your computer in normal way. You should log on as user and log off and then log onto the new account and there is no virus. For quite lot of time you should do the same thing and then that anti-virus software disappear.

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11y ago

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