First you need to remove the trim bezel around the handle on the outside of the tailgate. Then remove the three bolts on the inside of the tailgate,that hold the handle in place.
Next remove the latching mechanism rods from the handle,and remove the handle from the tailgate.
This was a repair available via a recall repair from Chevy involving a tailgate problem.
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i have a 1999 Chevy silverado and i do know that i had to take mine into dealer for replacement parts. check out the recalls for 1999-newer and they have the tailgate parts as recalled and will replace some of them for free, including free labor. hope that helps!
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should be an access panel on the inside of the tailgate for repairing the hardware
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You get a pro to do it.duuuhhhh
You may want to check to see if this was covered by the Chevy recall for the tailgate problems on the 2000 Silverado. I don't remember - you can either look up the TECH Bull. or just call your local Chevy dealer and ask. When I inherited my dad's truck, I looked at the recall/service CHEVY page and took the truck in to have that work done for free. Worth the phone call...
Its on youtube