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Connect your Zune and open the Zune software. If the computer won't detect the device...

Go to: Start > Control Panel > Windows Firewall > Change Settings > Exceptions and check the box "Zune Wireless Sync." Then hit "okay."

That should fix your problem.

To sync media, open the Zune software while your Zune is connected; to charge and use the Zune, close the Zune software.

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13y ago

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