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Liquid fabric softener that has been capped will change to the correct viscosity when it warms. The thick look to it is not a function of the stuff. If it pours out into the measuring container, then it is just fine. Don't worry about getting too much if it is cold and does not act properly. It's merely a function of cold on the ingredients, it has not lost moisture. Let the bottle warm up and it will be be just the same as before.

After it gets cold, it does not thin back out on its own. I found directions on the side of the bottle that said if this happened, add a capful of water to the bottle, and shake. Keep doing this a capful at a time, until it gets back to regular consistency.

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13y ago
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Q: How do you thin out fabric softener that has thickened due to exposure to low temperatures?
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