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I listen to what the customer has to say. Then I in a very concerned voice try to reach a reasonable agreement with the person. If he or she continues to be frustrated then I will tell them that I will have to have a supervisor or someone in a higher position take the call.
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∙ 11y ago
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What are the duties of a customer care officer?
That depends on the company, but overall, to treat customers kindly, and to do what we can for them. It is important to never make it personal. If they are frustrated, we can help and explain, but never act frustrated back at them.
Why should a store clerk treat a customer well?
So the customer will continue shoping there
Why customer service should meet or exceed customer expectations?
The reason Customer Service should exceed customer expectations is because customers are the steps on the ladder, without customers where would a company be, you need to treat customers with respect and provide multiple options to keep them happy. ____________
What is customer interaction?
Customer interaction involves how sales engage customers. Stores use people in customer service to make good first impressions and to treat the customers with respect. There is also customer interaction by using social media and websites that carry what customers need and help them when they need it.
What is the importance of equality in customer services?
If you treat some customers better than you treat other customers, there will be jealousy and resentment. This is especially true if you treat a whole class of customers better than a different class, for example, if you treat your male customers better than you treat your female customers. That would cause enormous resentment. Not a good idea.
What are the duties of a customer care officer?
That depends on the company, but overall, to treat customers kindly, and to do what we can for them. It is important to never make it personal. If they are frustrated, we can help and explain, but never act frustrated back at them.
How do you treat a customer?
treat like friend because customer is your god
Why should a store clerk treat a customer well?
So the customer will continue shoping there
How can you deal wth customer in customer service if he is injured?
The same way you would treat any other customer, with respect and concern for their needs.
How can verbal or written communication escalate emotions in a customer service situation?
If your words are interpreted as rude, a customer can get frustrated very quickly. Good customer service requires patience, a kind and helpful attitude, and the ability to listen and react calmly.
How can an employee handle a frustrated customer?
i have to tell him that everything is under control, and i ll stay on the phone until you find a solution to your problem
What can you contribute to our restaurant?
treat the costumer as a royal highness care the ladys when she set respect the customer assist the customer to find her table
What is frustrated felony?
frustrated felony
How do you test if someone will be suitable in customer service?
Is he or she capable of multitasking?it goes down to work efficiency.ability to get along wt people,having listening ear,calm and ability to treat each customer special,giving them come for more if i treat you right
What do you believe makes up a good customer service?
Customer service is simple... It follows "The Golden Rule" Treat others how you would want to be treated... SRIDEVI
What are some skills required for one to be a successful customer service manager?
You must be prepared to put the customer absolutely in front of all other things. You have to train your employees how to treat the customer, as well as how to help them with their issues.
Why do girls treat you bad but continues to talk to you?
When girls treat you badly but still talk to you, it means that they like you but are frustrated because they don't know how to channel those feelings quite right. Basically they're beating you up because you're a hunk.
