Check your statements and get the address. Or check the back of your credit card and call the 800 number. One way or the other,get the address and simply write to them. You have the right to dispute any item in question with any original company. In fact, if you choose to dispute it with the credit bureau and it does not work out the way you like, then the next step is to contact the creditor(orginal company) to dispute it. So why not start there?
(Here is a sample offered by another contributor:)
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To Whom It May Concern
On February 19, 2005 I signed up with Sprint over the phone. I was told I was going to get the 4 phones free of charge. I called a week later to add an additional phone, as I didn't originally realize I needed 5 phones. The gentleman I spoke with assured me that I would get the same deal. He said your 4 phones were free, so this one would be too. I also pointed out shipping was waived and that I would only be charged a one time activation fee. When I received my invoice, there was a 29.99 charge per phone. I immediately called Sprint to dispute. I explained what was promised to me over the phone, as being free of charge. She said the charge was tax on the phones. I was told that a manager by the name of Travis would contact me within 2 business days. I have yet to hear from him. One month later I received my credit card invoice. This was the card given when I requested an additional phone, making a grand total of 5 phones. There was an additional $35 activation fee on top of the one charged on my Sprint invoice. In conclusion, I believe I have been charged the $35 activation fee twice as well as 29.99 per phone that I was not previously advised would be charged. Please advise me the steps to be taken to remedy this situation.
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Apparently the dispute may not been handled properly. Your next dispute letter should go to both the credit bureau and original creditor at the same time stating damages. There are sample letters available for you in good books but you must understand the dispute process first. Most consumers cause themselves more damage by not understanding the credit challenge process.
Hard to say. Disputing the collection after you pay off the creditor could still come back as 'verified' from the credit bureaus simply because the collection did happen. If the collection agency does not respond to the credit bureau's query, then the entry will be removed.
Charge-offs remain on your credit report for 7 years. If the account has been included in a bankruptcy, it should be marked as such...."included in bankruptcy". However, according to the Fair Credit Reporting Act, if you dispute the charge-off with the credit bureau and the creditor can not verify the account, it must be removed from your credit report immediately. Only the original creditor or the credit bureaus can remove a charge off, either through negotiations or through the dispute process.
If you have a copy of your credit report the creditor's last known phone number and/or address should be listed. If it is not you can contact the credit bureau that it is reported with and they can try to get you that info. Otherwise, dispute it with the credit bureau. If they can't verify the information they will delete it. Good luck.
Once an account is settled, as with a charge off, the creditor must refelct that the account is settled. Failure to do so is a violation of the Fair Credit Reporting Act, a federal law. Dispute the bad reporting first with the credit bureau (Equifax, TransUnion or Experian). If they fail to change it within 30 days, file a formal complaint with the Federal Trade Commission (FTC) who is their regulatory agency. * Yes. A charge off does not indicate a debt is settled or not fully collectible. A charge off simply indicates that the original creditor is clearing the account of the books and referring it to a collection agency.
If the debt was properly assigned by the original creditor, yes. If you are making payments to the Original creditor than ask them to pull it back from there Collection agency, then dispute with the CRA's and when they update it should delete
There are 2 ways to remove a collection off your credit report. Either by the original creditor or by the credit bureau. The creditor will most likely not help you unless it was negotiated before you paid them off. You can dispute the debt to the credit bureaus and they must investigate it. If it isn't verified with in 30 days it will be removed from your credit report.
Apparently the dispute may not been handled properly. Your next dispute letter should go to both the credit bureau and original creditor at the same time stating damages. There are sample letters available for you in good books but you must understand the dispute process first. Most consumers cause themselves more damage by not understanding the credit challenge process.
Hard to say. Disputing the collection after you pay off the creditor could still come back as 'verified' from the credit bureaus simply because the collection did happen. If the collection agency does not respond to the credit bureau's query, then the entry will be removed.
Really, the only way to have it removed is to dispute it with the credit bureau reporting it. The credit bureau will then contact the creditor for verification. If the creditor can't verify the account, it must be removed immediately. If the creditor can verify the account, your choices are limited to disputing it again and/or just waiting for 10 years for the account to come off of your report.
Charge-offs remain on your credit report for 7 years. If the account has been included in a bankruptcy, it should be marked as such...."included in bankruptcy". However, according to the Fair Credit Reporting Act, if you dispute the charge-off with the credit bureau and the creditor can not verify the account, it must be removed from your credit report immediately. Only the original creditor or the credit bureaus can remove a charge off, either through negotiations or through the dispute process.
No. When an original creditor sells a charged off accounts to another company. I asked the Credit bureau to investgate. However, the creditor is unable to remove it from my credit report. does this start the 7 year clock ticking all over again from the date the credit bureau investigate?
Your creditor and the credit bureau are the only ones that can remove late payments. Try contacting your creditor and see if they will do it under goodwill, they sometimes will. You can also dispute it to the credit bureaus and see if they will remove it that way.
That depends on what you mean by "can't find or locate a creditor". If you get a copy of each of your credit reports, they will list the contact information for each of the creditors that are reporting any type of information about you on your credit report. if you cannot get a response from the creditor after locating their contact information on your credit report, then you may want to "dispute" the information with the credit bureau that is reporting the information. Simply write a letter to the credit bureau stating that the information being reported on XYZ account is not accurate. Please remove this information from my credit file. The bureau will contact the reporting creditor...if the creditor does not respond within a timely fashion, the information will be removed from your credit file.
Ask the creditor to send you written verification of the debt including all of their documents after incurring the debt. If the cancellation of the debt is not indicated in their documents, then dispute the debt by providing your written notification of cancellation of the debt to the creditor and if unsuccessful, then dispute the debt with the credit bureaus who will initiate an investigation with the creditor and the credit bureau will usually repond to you in 30 days. If no response from the creditor then it will usually be deleted from your credit report. If the collection harassment continues then ignore it realizing that probably no legal action will be taken against you or you can contact an attorney to contact the creditor. Either pay the debt or file bankruptcy.
No.
yes- better to dispute it via the credit bureau companies however as if the creditor refuses to respond within a certain time frame it will have to be removed