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How the way they behave affects their customer's service experience?
The way employees behave affects the customer service experience. This is very true in restaurants if employees are allowed to ignore customers and make them wait for a menu or food.
Why is hierarchy important in an organization?
The type of hierarchy in an organization affects the span of control. It also affects how employees communicate to senior managers.
What are the disadvantages of unsatisfied employees in organization?
Unsatisfied employees lack productivity. Their enthusiasm to do work diminishes. They show dissatisfaction in the organization by their attitude. Their low morale affects their work and performance.
What benefits does efficient office layout confer on an organization?
It affects how much satisfaction employees derive from their jobs. It affects the impression individuals get of the organization's work areas. It provides effective allocation and use of the building's floor space.
Disadvantages of formal communication?
When there is a downward communication, there is an authoritarian tone to dominate lower employees. It is a rigid form of communication and change can not be considered easily when required. It reflects authoritarian pattern of behavior in the organizational structure and negatively affects the mind of the employees.
Is it good for an employer to scold an employee in front of the employee's co-workers?
I'm a manager and it has happened to me. It is demeaning and embarrassing and affects my relationship with other employees and my motivation.
What role does politics play in today's business?
Politics can change a business's environment. For instance, the ACA affects how businesses provide health care benefits to their employees.
How does the communication resources affects learning in your company?
Communication resources are very important for a company to have, especially when it involves the education of it's employees. If the employees are not able to learn how to communicate and learn from the resources available, then they will not be able to learn new information that could affect their job.
Which major federal law affects compensation?
The Fair Labor Standards Act set the minimum wage in the United States, and it is the law that most directly relates to the compensation of private employees. That law also regulates how overtime is to be paid to hourly employees.
Does executive leadership training have a measurable effect on company profits?
Your leadership affects how motivated your employees are and how well they perform. If this fails your profits will fall and conversely good leadership will increase profits.
How does the communication strategies affects learning in your company?
There are several types of strategies to effective communication. Every person is different, and as such, every person has different ways that they learn. If a manager or supervisor is not an effective communicator or employs a communication strategy that does not work with his or her employees, those employees may not understand the points that are trying to be made.
What are the weaknesses of General Motors?
One major weakness of General Motors is the fact that they have a lot of overhead, which affects their ability to make money. They are responsible for paying retirement benefits to many former employees.
