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A communication plan will make or break your project. The benefits are there are less errors when everyone knows what is going on and what they are suppose to be doing. The manager knows of any issues that have come-up even if they have been resolved the manager should still know because sometimes a minor issue that is just resolved with a band-aid will come back later and be a big problem, this helps the manager so he or she is not blind sided later. The other benefit is a clear communication plan with your customer allows the manager to remember they need to provide the customer with update on the progress and answer any concerns. It is a lot of work some customers are easier than other, but it will pay off in the end when the customer is happy and gives you a referral.

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Ila Harris

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Q: How does a communication plan benefit management of projects?
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