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Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.
== i know i have a ability to work on your company because of my skill and knowledge that i can apply on this job because on my previous job is a customer service job that i have to apply it. because i love to serve with any kind of people. =
A CRM company's daily job is customer response management. This includes relaying information to the public, relaying questions and concerns to the company, and ensuring customers are happy with their company.
Alton towers internal customer satisfaction depends on how they are treated. these may include the following : 1) station employees 2) human resources staff 3) public relation staff 4) purchasing staff 5) maintenence staff 6) accountants 7) shop sales men now in order to satisfy these internal customers AT has inroduced incentives such as job sharing, where employees can share a job, and also has given oppertunities to younger adults in universitys and highschool to have part time job there. the employees working there also get a good rate of overtime and suitable holidays depending on there work in the park. this all gives these customers a good work satisfaction.
The customer is very important to the manager. The manager must make it his job to make sure that the customer is always satisfied.
write a statement of problem on the topic ' influence of motivation on job satisfaction of nurse'
A customer relations officer takes care of customer concerns and a addresses customer feedback. Basically their job is to make sure that overall there is great customer satisfaction .
Job satisfaction is a state wherein a worker feels happy with his work. Organizational culture is a system, shared values or norms within a company, and it can affect job satisfaction.
The most demanding in food industry is customer satisfaction and organization
· To discover the various expectations those determine the satisfaction level of employee(s). · To measure the level of satisfaction of employees with respect to the company. · To judge the level of job satisfaction of employees on various parameters. · Working conditions · Salary structure/ Perquisites/ Other benefits · Relationship with employees of company · Policies of company
Customer care and customer service are two different terms for the same job. Both are focused on customer satisfaction and resolving complaints in a timely manner.
Malcolm Vass has written: 'The influence of intrinsic and extrinsic satisfaction on the general job satisfaction of expatriate employees in Indonesia'
It varies from person to person and company to company. It definitely isn't an exciting job, but I personally don't go to work to get excited, I work to get paid. I like it a lot, but I don't have any statistical information on overall industry job satisfaction.
Job satisfaction, decent/appropriate pay and perks.
AnswerYES there is a relation between employee job performance and customer satisfactionBecause if job performance for employee is very high that is mean he is acting well in his organisation, then he could deals perfectly with customers and their requirements----------Yet another tentative: Yes he could deal with requirements, but will he ?The answer should therefore be yes, *overall*, for as long as there is an effective (formal or informal) performance system or framework (including motivation) orienting the actions of a majority of employees towards customer satisfaction. Moreover, there will always be less productive / effective members of staff, and also there will always be job profiles which do hardly have a visible impact on service quality. Which is why I insisted on the word overall...As this seems quite obvious I think the question should be reformulated to check whether there is a relationship between employee satisfaction and customer satisfaction, which was partly answered positively via the link provided.
Customer sastifaction Employee job satisfaction Increased profitability
the have an extremely high satisfaction in their job.