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It depends on whether you are measuring things that are related to quality or not.

Figuring out what to measure can be very hard, but when you measure the correct things:

  • Measuring defect removal efficiency; productivity +20%, quality +30%
  • Measurement of bad fix injections; productivity +19%, quality +28%
  • Formal measurement programs; productivity +20%, quality +30%
  • Measurement of requirements changes; productivity +16%, quality +22%
  • Etc

Not measuring quality can lead to productivity falling 14% and quality by 19%.

If you measure the wrong things quality will NOT improve, i.e. there are organizations that focus on measuring:

  • lines of code
  • hours the developers put in

These are things that are easy to measure but have nothing to do with quality, it does not prevent many organizations from confusing measurement with quality improvement.

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Q: How does software measurement affect software quality and productivity?
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