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There's a springbar on the back side of the ashtray/cupholder "drawer." On mine, the springbar broke off the drawer, because it was attached only by a couple of plastic "posts" which, I believe were "mushroomed" with heat, to hold the springbar to it. You can remove the drawer by extending it, then reaching into the dash, above the drawer, where two plastic tabs (one on each side of the upper surface) can be carefully pulled downward, to allow the drawer to be removed. I found the spring lying inside the dash, just beneath the drawer. The attach points to the back side of the drawer were obvious. I drilled small starter holes through the two plastic posts and attached the springbar with small sheet metal screws, then reinserted the drawer on the track/rails. Now it works just fine.

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Q: How does the ashtray and cupholder spring out on a 2000 navigator?
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