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What is mean by quality control in automobile industry?
after completing the technician work quality controller need to be inspect the vehicle & improve the quality of work for customer satisfaction.
What is an internal customer needs?
Internal customer needs are typically defined as something a department must have/should have/wants from other departments to work effectively. For example, a person in the sales department has a NEED of reports that will help sell their products. If these reports are created by another department, then this is an internal customer need.
What is the definition of internal customer?
Person/group or team in an organisation to whom completed work is passed
What are the environmental forces that affect a company's ability to serve its customers?
= = = "What are some environmetal factors that affect a company's ability to serve its customers?" = An atmosphere of tension can add stress to any company work place environment, over and above the actual work itself. Techniques are needed to ease strife, improve communication and inspire employee's to work well with each other the internal customer will then improve service for the external customer. Best wishes...
What are the different needs of internal and external customers?
The needs of External Customers are- To receive good quality customer service.- To receive useful and professional advice.- To be kept up-to-date with recent promotions & ProductsThe needs of internal customers are- To have a good environment to work in.- To have the correct resources to work with.- To be trained to correct standard to be able to do their job.
What customers are those where you both work for the same company in which case you might consider the customer your colleague?
Internal
Who is history of the internal customer?
The concept of the internal customer emerged in the 1980s as organizations began to recognize the importance of employee satisfaction and collaboration in enhancing overall productivity. It emphasizes that employees within a company are customers of each other, relying on one another's work to deliver quality products and services. This approach fosters a culture of accountability and service, encouraging teams to support and value each other’s contributions. The internal customer perspective has since been integrated into various management and organizational development practices.
What is an internal customer?
An internal customer is someone inside your business that you provide a service to. The customers of the IT section of a business are the staff using the companies computers. Therefore these staff are internal customers. If the IT section also did work for people outside the company. E.G. loading and maintaining computer programs. These would be external customers.
How does quality standard implementation improve in work place?
a better product and customer service
What are the forces that affect a companies ability to serve its customer?
= = = "What are some environmetal factors that affect a company's ability to serve its customers?" = An atmosphere of tension can add stress to any company work place environment, over and above the actual work itself. Techniques are needed to ease strife, improve communication and inspire employee's to work well with each other the internal customer will then improve service for the external customer. Best wishes...
What is quality work?
Quality work is work that meets or exceeds expectations, is done accurately and efficiently, and delivers value to the recipient. It typically involves attention to detail, adherence to standards, and a focus on continuous improvement. A hallmark of quality work is customer satisfaction and positive feedback.
How does teamwork effect customer service?
When everybody in a business is working together, the customer service is way higher. If there is no teamwork occurring, then it is hard to work together and the customer service is low quality.
