Internal customer needs are typically defined as something a department must have/should have/wants from other departments to work effectively. For example, a person in the sales department has a NEED of reports that will help sell their products. If these reports are created by another department, then this is an internal customer need.
what is internal customer
The purpose and value of identifying internal customer need and expectations is that the customer becomes a loyal customer and sales increase. They also will boost sales by making referrals to other customers by having pleasant experiences.
Customer needs is what the Customer needs!
because internal customer is a person who provide service to external customer.
What is internal and external customer?
Internal buyers or internal sponsors.
Internal customer feedback comes from within your organisation to improve what needs to be improved, which external customer comes from individual ideas of feedbacks from the outsider that the organisation takes in and uses the feedback to improve.
what is the customer needs in hospitality
internal customers expectations
Internal
the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....
they both deal with customer service