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The way employees behave affects the customer service experience. This is very true in restaurants if employees are allowed to ignore customers and make them wait for a menu or food.
By being able to connect with customers in terms of meeting their expectations. For example, if a customer at a hair salon expects a good hair cut, you must be able to deliver such a expectations. As well, you should be able to make their experience at the hair salon enjoyable, so conversations about topics customers are interested in will also help. Of course there are many other ways to increase customer relationship, but as long as you are preforming to the customers expectations and connecting with them in a personal kind of way, they will come back, thus creating a customer relationship.
It is important to be polite when talking to customers when in sales positions. The tone of voice can affect whether people buy products from the business or if they come back again.
identify the organisation's procedures that impact on the way they are able to deal with their customers face to face
You can be sure that products or services are acceptable to customers using surveys.
The way customers behave
Pressure
yes colour does affect our emotions and the way we behave :)
The way employees behave affects the customer service experience. This is very true in restaurants if employees are allowed to ignore customers and make them wait for a menu or food.
Motivation is the set of forces that drives people to behave in a certain way. It can be influenced by internal factors like needs and desires, as well as external factors like rewards and societal expectations.
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It means that when you are doing something for a customer, a customer only expects so much out of the employee, but you exceed there expectations. Usually you can exceed an customers expectations in a positive way, but there is also times when you exceed customers expectations in a bad way. By treating the customers in a disrespectful way. A customer doesn't expect that, they expect you to treat them good. When you do something nice for a customer: like help them out to the car your exceed their expectations. They aren't expecting that, they're expecting you to just do your job description as given. To meet the expectations your not going lower than what they expect, but no higher.
The definition of perversity is a deliberate desire to behave contrary to expectations or in an unreasonably or unacceptable way. It can also be defined as behaving in a bad or wrong way that others find strange or offensive.
Environment variables are a set of dynamic values that can affect the way running processes will behave on a computer.
The way you behave in the workplace is important because you have to work with others there, or with the customers of your employer. Unpleasant behavior will make coworkers less willing to work with you, or unable to work with you effectively. Inappropriate behavior to or in front of customers may drive them away from the business or impair the reputation of the company. Such behavior can also get you fired if it lasts long enough and is bad enough.
The way you behave in the workplace is important because you have to work with others there, or with the customers of your employer. Unpleasant behavior will make coworkers less willing to work with you, or unable to work with you effectively. Inappropriate behavior to or in front of customers may drive them away from the business or impair the reputation of the company. Such behavior can also get you fired if it lasts long enough and is bad enough.
integrity