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The only way to contact Jagex is through Billing Support. You can submit a billing ticket on either the RuneScape or FunOrb website, or by emailing billingsupport@jagex.com. Also, you can post on the forums under the "contact us" section, but that section is very limited.

There is currently no other way to contact Jagex.

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Q: How is it possible contact Jagex through their website it's possible just don't know how can any one help?
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