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Causes of customer dissatisfaction?
There are many causes of customer dissatisfaction. Usually it involves not being happy with a product or the sales people. Both can be corrected by understanding things from your customer's point of view and providing good customer service.
Responsibilities of a saleslady?
the responsibilities of saleslady to being a customer service
What are the two factors to consider when Creating Customer Service Strategy?
The two factors that must be taken into consideration before creating and implementing a customer service strategy are the customer base and the product or service being offered.
What is bad customer service?
bad customer service is when you do not take the time to help someone because it is not profitable to you in any way. it is ignoring a customer. if you get a query and you do not know the answer then you should refer them to someone who can answer their question. bad customer service is being in polite and not helpful in any way when needed buy a customer. being rude or obnoxious is bad too.
Elements of good customer service?
One element of good customer service is courtesy. Simply being polite and friendly can diffuse even the most heinous customer service situation, so always wear a smile.
What qualities might be required for a job as a customer service manager?
Customer Service Managers deal with customers or potential customers for a business. One of the most important qualities of a customer service manager is the ability to deal with people effectively. If you are not a "people person", being a customer service manager is not for you.
Causes of customer dissatisfaction?
There are many causes of customer dissatisfaction. Usually it involves not being happy with a product or the sales people. Both can be corrected by understanding things from your customer's point of view and providing good customer service.
What does good customer service involve?
Good customer service involves being knowledgeable and willing to help the customer. It also involves understanding the customer's needs and resolving any problems they may have.
Responsibilities of a saleslady?
the responsibilities of saleslady to being a customer service
Why customer service excellence is important?
based on my experience, customer service is first person to handle with customer problem. they represent how does the company value is being integrated in pragmatic solution
What are the two factors to consider when Creating Customer Service Strategy?
The two factors that must be taken into consideration before creating and implementing a customer service strategy are the customer base and the product or service being offered.
What is bad customer service?
bad customer service is when you do not take the time to help someone because it is not profitable to you in any way. it is ignoring a customer. if you get a query and you do not know the answer then you should refer them to someone who can answer their question. bad customer service is being in polite and not helpful in any way when needed buy a customer. being rude or obnoxious is bad too.
Elements of good customer service?
One element of good customer service is courtesy. Simply being polite and friendly can diffuse even the most heinous customer service situation, so always wear a smile.
1define customer and customer service Describe external and internal customer with examples from the project work?
An External Customer is a person who is purchasing goods or services from you. An Internal Customer are the people who work in the organization, i.e. the Staff. Customer Service is about "being there" for the Customer. In business there is an implied contract between the Customer and the Company. The Customer expects to get what they pay for and to be treated with respect, and in a friendly and ethical manner. However, that's just Customer Service, not necessarily great Customer Service. Internal Customer Service is also about "being there" for your Staff. As well, there is an implied contract between Employer and Employee, that the Employee will be treated with respect by the employer; that the employee will be provided with the tools and knowledge to do their job satisfactorily; that the employer will recognize the employees' contributions; that the employer will provide honest, contructive feedback to the employee in order to help elevate their performance and know where they stand with the employer at all times.
What situations and practices might provide easy traps for inferior customer service?
Being understaffed on a busy day could mean that customer service suffers when unique and unexpected customer needs arise. Customer Service Reps who are not well-trained or who have an "I don't care" attitude might be prone to provide inferior customer service.
What are the most important elements of customer service?
Being a nick employee
Where can one find information on becoming a customer service representative?
Becoming a customer service representative isn't actucally complicated. A high school education, being able to talk and socialize with people is usually the only requirements. Usually there is an on job training.
