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An organization's culture can have a lot of impact on how that organization's management makes and executes decisions.

If senior management second guesses management's decisions, or expects them to be right 100 % of the time, then management will either not make decisions, deferring all of the decisions to senior management, or be overly conservative in making decisions. An overly conservative management team could be afraid of trying new strategies/directions. Ideally a management team should be encouraged to get all of the information possible, then make the best decision/plan they can, and work that plan. You can work to minimize risk, but in the end you make a decision, and if it works, great, build on that, and if it doesn't work, try

to find out why and learn from it.

If management feels overly criticized for dissappointing results, they will shy away from "trying anything different."

On the other hand, if senior management does not follow up on decisions, for example if the team agrees to try something, but does not come up with a way to measure if what they tried was successful, or never goes back and reviews the outcome, then you may get bad decisions. Either they will never find out what works and what doesn't, or they will grow frustrated because "nothing we do seems to work".

Ideally, the best culture will encourage a certain amount of risk, while at the same time having structure in place to minimize that risk.

Most importantly, the culture will seek to analyze how bad decisions are made, and not just seek to penalyze the people making those bad decisions.

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Q: How might an organization's culture influence the way managers make decisions?
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