I am trying to cash in a with profits bond with Norwich Union. I spoke to a financial advisor 2 years ago and he told me to wait as the market value adjustment (then around £1,000) would soon be eliminated as the FSA thought it an unfair adjustment. I waited 2 years and contacted Norwich Union today and find the MVA is now 20% (nearly £4,000) I am wondering is this legal and can I do anything to register my compaint to this seemingly unjust charge?
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