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How would you deal with a complaint?

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Anonymous

16y ago
Updated: 8/16/2019

In our customer service department we have guidelines just like any other business. We like to take things on a case by case basis. Letting the customer say what they have to say without cutting them off or talking over them is the most important way to start the conversation off. I always ask what the customer what they would like to see happen, then tell them what we would normally do and try to meet somewhere in the middle.

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Wiki User

16y ago

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