answersLogoWhite

0

Quietly,calmly and with respect. Allow them to express themselves completely and deal with their complaint as if it were you making the complaint. Never argue with a customer.

User Avatar

Wiki User

15y ago

What else can I help you with?

Continue Learning about Marketing

Why you should satisfy your customer?

Hopefully, a satisfied customer will be a repeat customer, generating future sales and profits. Also, to maintain a good reputation, you do not want dissatisfied customers. Statistics show that a satisfied customer will tell 1 or 2 people about their experience while a dissatisfied customer will tell 20 people about their experience. So if you want the word on the street to be 90% positive about your business, you must have 200 happy customers for every unhappy customer.


What is a question to ask a dissatisfied customer?

r u ok? may i help u? dont cry i can help you.


How does good customer service benefit the public company?

If a company does not follow through on its promises in relation to customer service, the customer will be dissatisfied with the purchase, leading to 'post purchase dissonance''. The customer will be unlikely to use the services of the company again, but more importantly, they are likely to tell all their family and friends about their bad experiences and in the long term, this will affect the reputation of the company, leading to fewer sales.


How do you speak with a boost customer service online?

for more information upgrade my phone


What are the organisational implications of handing customer complaints poorly?

Handling customer complaints poorly can lead to significant organizational implications, including damage to the company's reputation and loss of customer trust. It can result in decreased customer loyalty, leading to lower sales and revenue over time. Additionally, unresolved complaints can create negative word-of-mouth and diminish employee morale, as staff may feel the pressure of dissatisfied customers. Overall, a poor complaint management process can hinder long-term business success and growth.

Related Questions

How do you speak to people who are dissatisfied?

listen to what they have to say and be polite help, them if you can


Is disatisfied the right spelling?

The correct spelling of the word is dissatisfied.Some example sentences are:She is dissatisfied with the customer service.I am very dissatisfied with the weekly sales reports.The dissatisfied boss sacked the under-performing employees.


If a supplier is dissatisfied with a customerwhat actions might the supplier consider taking to improve the situationwhat would the purchaser do in turn?

If you are dissatisfied with a customer then you can try communicating with the customer to determine how they are accustomed to doing things. Based on this information, you and the customer can work through what would be proper business etiquette for both of you.


What is customer complaint?

A customer complaint is when a customer id dissatisfied with a product or service and will complain about it to management. Many people take advantage of this kind of situation so they can get something for free.


Why you should satisfy your customer?

Hopefully, a satisfied customer will be a repeat customer, generating future sales and profits. Also, to maintain a good reputation, you do not want dissatisfied customers. Statistics show that a satisfied customer will tell 1 or 2 people about their experience while a dissatisfied customer will tell 20 people about their experience. So if you want the word on the street to be 90% positive about your business, you must have 200 happy customers for every unhappy customer.


What are two guidelines managers can use to handle dissatisfied customers?

Try to keep a smile on and give the customer what they ask for


What is a question to ask a dissatisfied customer?

r u ok? may i help u? dont cry i can help you.


How would you approach a situation over the phone with a dissatisfied customer?

It is sometimes difficult not to get angry at dissatisfied customers, but this is actually one of the most important things. Trying to stay calm and to offer to remedy the situation or offer further advice can go a long way.


How do I get a job in a customer service department?

Customer service jobs basically just require good people skills and an ability to put up with dissatisfied customers. All you need to do is apply at a company that is hiring for this field.


How do you handle dissatisfied customer conversation?

When handling a dissatisfied customer, I first listen actively to their concerns, showing empathy and understanding. I acknowledge their frustration and thank them for bringing the issue to my attention. Then, I work to find a solution that addresses their needs, whether that involves resolving the issue directly or providing alternative options. Finally, I follow up to ensure their satisfaction and reinforce a positive relationship moving forward.


How do you use dissatisfied in sentence?

I am dissatisfied with your lack of knowledge.


Can you give me a sentence with the word dissatisfied?

I am dissatisfied with your face.