Standards gap --The difference between the management's perception of consumer's expectation and the standards established by the organization for service delivery
Delivery gap --The difference between the established standards and the actual quality of service delivered by employees
standards of proper behavior
This gap is referred to as the service gap and is considered the most important because it determines the level of satisfaction/dissatisfaction with the service and, ultimately, the organization.
Knowledge gap --The difference between the consumer's service expectations and management's perception of consumer's expectations
Communications gap --The difference between the actual quality of service provided and the quality of service communicated to consumers through promotional material and activities
Ideal
three standards define by ISO
These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.These are set by the inventors of the software and extension is associated with, in conjunction with people who define computer standards and other software developers.
W3c define html standards for web. Vimal Lad vimallad21@yahoo.com
a. minimum acceptable
True
RFCs are documents that detail protocols, standards, and information that define the internet.