What is "The complaint?"
Yes it can be but it depends on what complaint it is. If it's criminal the police can do it.
You have to say: Excuse me, sir. Your problem wasn't very informative on what we can do to help.
kjn
take the cabin crew's name and number. write to the airline complaint unit
I would do every thing in my power an or with some help to give the customer what they want and make them happy.
tell the boss
Define "complaint." At your age the police would accept your "complaint" (i.e.: report) of a criminal offense committed against you, but for any civil law-type actions you would have to at least be the age of "legal majority" in Georgia, which in most states is 18 years of age.
Get in contact with whichever airline you flew on. They should handle the complaint and resolution.
The correct placement would be "Plaintiffs' Complaint" to indicate that the complaint belongs to multiple plaintiffs.
In the county that the original order is in.
leave them alone.