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still be patient
Wiki User
∙ 16y ago
Wiki User
∙ 15y agoif i worked there i would kick them out.
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How do you handle a rude or abrssive customer?
let them explain the entire situation, empathize, dont talk over them. Never be offended. They arent mad at you, just the situation.
How do you handle a customer that becomes rude and unruly?
make sure they get a bad product
How do you handle rude customer?
1. Be professional, stick to business and don't respond or make any comments about rudeness or personal things. 2. Keep the contact as brief as possible. 3. If the behavior is very rude or more than rude, ask for assistance - get someone who will just stand there and witness the interaction of you and your customer. This will usually stop the rude behavior, and if it doesn't at least your witness will be able to report that you were professional and didn't cause the rude behavior. 4. There is no rule that you have to accept rude behavior. If the behaviour is sufficiently rude (especially if your assistant can verify that the behavior is rude) you should ask for assistance of someone who has the power to ask the customer to leave.
What would you consider to be very rude business behavior?
Very rude business behavior might be talking back to a customer that has a problem. Very rude business behavior might also be ignoring a customer. Very rude business behavior, too can be firing an employee because their opinion does not agree with management.
How can verbal or written communication escalate emotions in a customer service situation?
If your words are interpreted as rude, a customer can get frustrated very quickly. Good customer service requires patience, a kind and helpful attitude, and the ability to listen and react calmly.
Can the customer be rude to the employee?
Yes, but it is not right.
How do you handle rude passengers in flight?
A slap
What do you dislike about customer service?
Many customers react in a negative way if they have a complaint whether that complaint is justified or not. When a customer has to complain they frequently become anxious and tense, they pre-read the situation before speaking to the customer service staff. This cause many customer to be rude and aggressive. This is the biggest issue facing customer service staff
A customer you are assisting is rude and impatient what do you do?
ignore them and carry on
When you had to deal with angry costumer how did you handle them and what did you do?
The best way to deal with an angry customer is to speak to them with a calm friendly voice. Listen to their complaint and show true sympathy. As the old saying goes - you can catch more flies with honey than vinegar.
What do you do if a guy says that you're rude?
The first thing you can do, is evaluate the situation. Are you rude? If you are, you should stop being rude. If you aren't ignore the comment.
Is it ok to treat a customer the way they treat you?
To a point, it is ok. If a customer talks a certain way, it is usually ok to talk to them the same way, it will make them more comfortable. If a customer is being rude though, there is no excuse to be rude back. Not letting rude people get to you (or at least not letting them know that they have) is a big part of the job if you work in any customer service industry. If you are rude or condescending to a customer, no matter how much of an intolerable jerk they might be, you aren't doing your job right.Answer:I am a Christian, I totally disagree. First, a customer is always right even when they are wrong. Second the Bible tells us to do unto others as we would have them do unto us. Not as they do to to us. (i.e. be a amazingly beautiful example and let your light shine.)
