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Yes, but it is not right.
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∙ 11y ago
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What would you consider to be very rude business behavior?
Very rude business behavior might be talking back to a customer that has a problem. Very rude business behavior might also be ignoring a customer. Very rude business behavior, too can be firing an employee because their opinion does not agree with management.
Can an employee ask a customer to leave after the customer tells the employee to shutup?
No the employee cannot.
How do you call the act of another employee snapping their finger to another employee?
Rude and insulting
A customer you are assisting is rude and impatient what do you do?
ignore them and carry on
What can the employee do to the customer after the customer tells the employee to shut up?
50/50 of refusal of service. Other than that, nothing.
Is employee motivation and good customer service linked in any way?
A motivated employee will always render better customer service.
When a customer says the last employee she talked to provided poor service and tells you the employee's name How do you respond?
Tell the customer you can handle her business from now on
What is difficult customer?
a person who is rude, thoughtless and a general pain in the neck!
How do you handle rude customer?
1. Be professional, stick to business and don't respond or make any comments about rudeness or personal things. 2. Keep the contact as brief as possible. 3. If the behavior is very rude or more than rude, ask for assistance - get someone who will just stand there and witness the interaction of you and your customer. This will usually stop the rude behavior, and if it doesn't at least your witness will be able to report that you were professional and didn't cause the rude behavior. 4. There is no rule that you have to accept rude behavior. If the behaviour is sufficiently rude (especially if your assistant can verify that the behavior is rude) you should ask for assistance of someone who has the power to ask the customer to leave.
Why would an employer encourage an employee to complete a customer service class?
An employer would encourage an employee to take a customer service class in order to help the employee improve his or her skills in that area. This would, in turn, improve the customer's experience, and therefore improve the public image of the company.
What role do you believe employee plays in earning customer loyalty?
trust of customer's and knowing what you are telling them
Why is VW so low in customer satisfactions rankings?
Because their rude and not caring
